The camera was then registered by doing as the paperwork said, which was to send certain required copies of paperwork to Germany. I emailed Leica to ask about filter sizes, as I didn't know what they'd be sending. Yes, I mentioned that the camera was used though never registered. As soon as I sent that email on its way, I found a link on Leica's website (not easily), which led me to the free IR filter order page. With some email help from another Leica customer service person, I figured out which filters to order for my lenses. (I had no clue!) This customer service rep was helpful and we emailed back and forth until I knew exactly the size filters I needed.
About 1-2 weeks go by when I receive an email from Leica stating they wouldn't honor the "two free filters" for me due to my camera being used. (This was a response to my original email.) Needless to say, I was quite pissed off. I called Stan Tamarkin, where I just purchased a 90mm Summicron E55 lens used, and told him about my dilemma, that I needed to purchase an IR filter from him. Stan said that's ridiculous. "It's like being almost pregnant. You either are or you aren't. If the camera hasn't been registered, then Leica should send the filters, because they hadn't for that particular camera." It's almost as if they were getting away with not fulfilling their obligation to make good on the screwed up M8, M8.2 sensor.
If I never sent that original email asking about the filters, I wouldn't be in this predicament, as the camera was never registered. Had I just ordered the filters following registration, (without sending that email) Leica would have just sent the filters, which was the proper thing to do. (Remember, this camera had not been registered so no one received any filters for this camera).
After buying an IR filter from Tamarkin for the 90mm lens, (expensive) I went on with my life figuring Leica is a richer company for screwing its customer. It's my fault for being honest and admitting the camera was used. If I didn't do that, for all Leica knew, the camera was sitting on a shelf waiting to be purchased. No one registered it! Leica didn't give 2 filters for this camera! (Should I start lying and cheating instead of being honest? LOL!)
Well, today I received a package. In it were two brand new Leica IR filters. Apparently, Leica employees don't speak to one another and I got my filters, (as I should have anyway! Shame on the person who refused me my filters!) I think Leica's customer service should really look at this incident and change their ridiculous policy of refusing a customer IR filters just because the camera is used. If the camera wasn't registered, Leica was obligated to send the filters for that camera. Period. Now, if the previous owner registered and received his two filters, then Leica needs to keep track of this, to prevent sending filters out more than once to those cameras registered. My camera wasn't registered, so if they kept accurate records, they'd see that particular serial numbered camera didn't have the IR filter order fulfilled.
I guess being honest is a good thing. It worked out in the end. I got my filters.